How we protect your data
Privacy Policy
Introduction
Taswia is committed to protecting the privacy and confidentiality of all information handled within its operations. As a SAMA-licensed debt collection company in Saudi Arabia, we ensure that all data is processed securely, responsibly, and in full compliance with applicable regulations.
This Privacy Policy explains how we collect, use, store, and protect personal and business information in the course of delivering our services.
Information We Collect
Personal information such as names, phone numbers, email addresses, and identification details
Financial and account-related information required for debt recovery processes
Communication records between Taswia and clients or customers
Transaction-related data necessary for operational and compliance purposes
How We Use Your Information
To communicate with clients and relevant parties
To manage and execute debt collection and recovery operations
To ensure compliance with SAMA regulations and legal requirements
To improve operational performance and reporting accuracy
To detect, prevent, and address potential risks or misuse
Sharing Your Information
Taswia does not sell or misuse personal data.
We may share information only when necessary with:
Regulatory authorities and legal entities
Compliance and advisory partners
Trusted service providers supporting operational activities
All parties are required to maintain strict confidentiality and adhere to data protection standards.
Data Security
We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse. This includes secure systems, controlled access, and continuous monitoring aligned with regulatory standards.
Data Retention
Information is retained only for as long as necessary to meet operational, legal, and regulatory requirements. Once no longer required, data is securely deleted or anonymized.
Your Rights
Where applicable, individuals may:
Request access to their personal information
Request correction of inaccurate data
Request deletion in accordance with applicable laws
Contact
For any questions regarding this Privacy Policy, please contact us:
Email: info@taswia.com
Location: Riyadh, Saudi Arabia